Refund Policy

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We at MedicoNotes want you to to be satisfied with your purchase.

We want you to join our medical educational website not only to download medical notes, or to study medicine online , but we offer you a chance to contact expert highly educated medical educational trainers and asking them about your study needs from notes, online courses or updates in medicine.

If you are not 100% satisfied with your purchase, within 7 days from the purchase date, we will fully refund the cost of your order.

But before you return the purchase, if you are having issues with our service, there maybe other options before you return it :

  • Find online help by sending us a message directly via "Chat with us" available in our website , and our customer support is available online 12h/7. 
  • In case we are note online, we'll do our best to respond to your message within 24 hour.
  • Post a question, or order in our MediCommunity platform and we'll reply.
  • Send us a message directly to: This email address is being protected from spambots. You need JavaScript enabled to view it. about your problem regarding our service and we our customer support will solve it.

You will be asked to confirm that you have not made any copies of the Medical Notes, and you didn't exceed the download limit after purchasing (10 downloads), in case you exceeded this limit you won't be refunded. After receiving your request, your account will be blocked and you will not be able to download or use our service in the future.